Can You Discipline the Internet Without Losing It? Roblox Thinks So
Big Tech has spent years warning that banning users hurts engagement. Turns out, that might be nonsense, and Roblox has the data to prove it.
It’s one of the great internet myths: punish bad behavior and your users will vanish. Roblox, along with Northeastern University, just ran a massive 770,000-user experiment that quietly buries that fear.
The results? Longer suspensions, done early, actually work. Not just to reduce toxic behavior, but to make people pause, reflect, and return better.
The study tested how users responded to one-hour, one-day, and three-day bans. A one-day suspension led to 6.7% fewer reoffenses compared to one-hour bans; three-day bans did even better, cutting repeat misbehavior by 8.1%.
And when users were suspended early for first-time violations, the effects were dramatic, reducing repeat offenses by 12.6%. Most importantly, engagement didn’t crater. People stuck around.
This speaks to something bigger than Roblox:
- The deterrent effect lasted at least 3 weeks
- First-time suspensions had stronger behavioral impact
- Engagement remained high post-suspension
The takeaway is clear: early, measured interventions can nudge users back in line, without sacrificing community health or growth. If Roblox can balance engagement and enforcement, what’s stopping the rest of us, from startups to governments? Should we rethink how digital discipline shapes our future?
Read the full article on Fast Company.
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