Consulting's AI Revolution: Progress or Pitfall?

Dr Mark van Rijmenam, CSP -

Is AI in consulting a game-changer or just a shortcut to mediocrity?

The consulting industry is diving headfirst into generative AI, promising unprecedented efficiency and data analysis capabilities. Firms like Deloitte, EY, and PwC are leveraging AI tools like ChatGPT to streamline tasks and boost productivity.

However, this rapid adoption raises concerns about over-reliance on AI, potentially stifling creativity and eroding professional expertise. While AI can enhance consultants' work, it cannot replace the nuanced judgment and human trust crucial for success.

Can the consulting industry balance the benefits of AI while maintaining its human-centered value proposition, or will it risk losing its unique competitive edge?

Read the full article on The Conversation.

----