Artificial intelligence Keynote Speaker for the Hospitality industry

Dr Mark van Rijmenam, CSP

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A visionary strategic futurist, Dr. Mark van Rijmenam, CSP, informs organizations about the transformative nature, potential, and dangers of AI, the metaverse, and other emerging technologies. As a celebrated keynote speaker in the hospitality industry, Global Speaking Fellow, and author of five books, he captivates audiences across the globe.

Keynote topics:

  • AI is like Lego; Preparing Your Hospitality Business to Become a Bionic Organization
  • Artificial intelligence: The Good, The Bad and The Ugly.
  • Enabling Enterprise Digital Twins with 5G for the Hospitality industry


"This was an awe-inspiring session with Mark van Rijmenam and Nestlé leaders We are very grateful for him sparking curiosity and sharing a glimpse of what the metaverse entails, and the fact that some elements are not tomorrow but today."

- Gonzalo Vega Center of Learning and Inspiration - Rive Reine - Nestlé

Previous clients

Discover how AI is transforming the hospitality industry with an AI Keynote Speaker. Delve into AI-driven customer experiences, automation, and data analytics.

Personalizing Guest Experiences with AI

The hospitality industry thrives on delivering outstanding customer experiences. As an Artificial intelligence Keynote Speaker, I provide insights into how AI is becoming an integral part of creating personalized guest experiences. AI enables the collection and analysis of data from various touchpoints, such as booking history and preferences, to tailor services and offerings to individual guests. The integration of AI in mobile apps and chatbots further enhances communication and satisfaction levels. Additionally, AI-driven recommendations can significantly improve upselling and cross-selling efforts, creating a customized and memorable experience for guests.

Operational Efficiency through AI Automation

Automation is a core aspect of Artificial intelligence that is gaining traction in the hospitality industry. in my presentations, I highlight how AI can be utilized to streamline operations, reduce costs, and enhance efficiency. For instance, smart room features can be automated to optimize energy usage, while AI-driven predictive maintenance can significantly reduce downtime of critical equipment. Furthermore, AI-based virtual assistants and chatbots can handle a large volume of customer inquiries and bookings, freeing up staff to focus on more complex tasks.

The hospitality industry generates a wealth of data that, when analyzed and interpreted effectively, can drive strategic decision-making. My presentations provide a deep dive into how AI-powered analytics tools can process vast amounts of data to generate actionable insights. From optimizing pricing strategies to forecasting demand, AI analytics can empower hospitality leaders to make informed decisions that positively impact the bottom line.

Data-Driven Decision Making in Hospitality

innovation is critical for staying competitive in the ever-evolving hospitality industry. AI can be the catalyst for this innovation. in my talks, I share how AI technology can be employed creatively to introduce new services or reinvent existing ones. For example, AI-powered robots can deliver room service or guide guests within a property, and language processing tools can break down language barriers, improving international guest relations.

I am dedicated to empowering the next generation of leaders to navigate the rapidly changing landscape of technology and innovation. I pride myself on being a relatable and informative speaker with a proven track record of success.

innovating Hospitality Services with AI

Ready to explore how my keynote can elevate your event? I'm here to deliver an unforgettable experience. Based in Sydney, Australia, I'm eager to discuss your vision and tailor my expertise to your needs. To get started, you can book a meeting through my calendar, complete the form below or reach me directly via WhatsApp or call for urgent requests at +61451001320

I'll respond within 24 hours, and we can begin planning an extraordinary event together.

Contact Dr Mark van Rijmenam, CSP

Download The Digital Speaker brochure

The easiest way to get all of the information about how I can contribute to your next event's success, is by downloading my brochure.