Artificial intelligence Speaker for the Hospitality industry

Dr Mark van Rijmenam, CSP

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A visionary strategic futurist, Dr. Mark van Rijmenam, CSP, informs organizations about the transformative nature, potential, and dangers of AI, the metaverse, and other emerging technologies. As a celebrated keynote speaker in the hospitality industry, Global Speaking Fellow, and author of five books, he captivates audiences across the globe.

Keynote topics:

  • AI is like Lego; Preparing Your Hospitality Business for Tomorrow
  • Artificial intelligence: The Good, The Bad and The Ugly
  • Enabling Enterprise Digital Twins with 5G


"This was an awe-inspiring session with Mark van Rijmenam and Nestlé leaders We are very grateful for him sparking curiosity and sharing a glimpse of what the metaverse entails, and the fact that some elements are not tomorrow but today."

- Gonzalo Vega Center of Learning and Inspiration - Rive Reine - Nestlé

Previous clients

Embark on the AI-driven transformation of hospitality with an expert AI Speaker. Explore AI's role in improving guest services, efficiency, and decision-making.

Elevating Guest Services through AI

The application of Artificial intelligence in guest services can lead to unprecedented levels of satisfaction and loyalty. As an AI speaker, I illuminate how AI can be used to anticipate the needs and preferences of guests, resulting in highly personalized services. From smart rooms that adjust conditions based on guest preferences to AI-powered concierge services that make intelligent recommendations, the possibilities are endless. Moreover, AI can be utilized for sentiment analysis on feedback and reviews, which can provide critical insights into areas needing improvement.

AI-Enhanced Workforce Management

in my talks, I discuss the potential of AI in enhancing workforce management within the hospitality industry. Proper staffing is essential in hospitality, and AI can optimize workforce allocation by analyzing various factors such as historical data, events, and even weather conditions. AI can also be utilized for training purposes, employing virtual reality and intelligent modules to train staff for a multitude of scenarios. This leads to a well-prepared workforce that can handle situations more efficiently.

The competitive landscape of the hospitality industry demands constant evolution and adaptation. Through my presentations, attendees can understand how to harness AI as a tool for gaining competitive advantage. AI can identify trends and patterns in customer behavior, market movements, and competitors' strategies. Armed with these insights, hospitality businesses can proactively adapt and stay ahead of the competition.

Harnessing AI for Competitive Advantage

As the hospitality industry moves towards the future, AI-driven innovation will be at the forefront. I explore how AI can facilitate such innovation, ranging from AI-powered mobile applications to enhance customer interaction, to predictive analytics for inventory and resource management. Through these insights, hospitality leaders can envision a future where AI seamlessly integrates with their business operations, driving growth and success.

I am dedicated to empowering the next generation of leaders to navigate the rapidly changing landscape of technology and innovation. I pride myself on being a relatable and informative speaker with a proven track record of success.

AI-Driven innovation in Hospitality

Ready to explore how my keynote can elevate your event? I'm here to deliver an unforgettable experience. Based in Sydney, Australia, I'm eager to discuss your vision and tailor my expertise to your needs. To get started, you can book a meeting through my calendar, complete the form below or reach me directly via WhatsApp or call for urgent requests at +61451001320

I'll respond within 24 hours, and we can begin planning an extraordinary event together.

Contact Dr Mark van Rijmenam, CSP

Download The Digital Speaker brochure

The easiest way to get all of the information about how I can contribute to your next event's success, is by downloading my brochure.