Augmented Reality: Transforming Customer Service

Dr Mark van Rijmenam, CSP

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A strategic futurist, Dr. Mark van Rijmenam, CSP, informs organizations about the transformative nature, potential, and dangers of AI, the metaverse, and other trailblazing technologies. As a celebrated innovation speaker, Global Speaking Fellow, and author of five books, he captivates audiences across the globe.

Keynote topics:

  • Understanding the transformative potential of AR in customer service
  • Overcoming challenges in implementing AR
  • Envisioning future customer experiences with A


"This was an awe-inspiring session with Mark van Rijmenam and Nestlé leaders We are very grateful for him sparking curiosity and sharing a glimpse of what the metaverse entails, and the fact that some elements are not tomorrow but today."

- Gonzalo Vega Center of Learning and Inspiration - Rive Reine - Nestlé

Previous clients

Join Dr Mark van Rijmenam, a notable Augmented Reality in Customer Service Speaker, and explore how AR is reshaping customer service dynamics.

Augmented Reality: A Paradigm Shift in Customer Service

As an Augmented Reality in Customer Service Speaker, I aim to help leaders understand the transformative potential of AR in enhancing customer experiences. AR offers a highly interactive platform that allows customers to engage with products or services in a more immersive way. My keynotes delve into the possibilities of AR, its applications in various sectors, and its influence on customer service paradigms.

AR in Customer Service: Applications and insights

Augmented Reality is being increasingly adopted in various sectors to provide exceptional customer experiences. From virtual try-ons in retail to interactive product manuals in tech, AR is truly revolutionizing customer service. I share these applications, providing industry leaders with actionable insights to leverage AR effectively.

Despite the promising potential, implementing AR in customer service presents unique challenges. These can range from technical issues to user acceptance. in my keynotes, I discuss these hurdles, offering practical solutions to overcome them and successfully implement AR in your customer service strategy.

Navigating Challenges of Implementing AR

Looking ahead, AR has the potential to redefine customer service in unimaginable ways. From hyper-personalization to interactive customer support, AR holds the key to future customer experiences. Join me as I provide a glimpse into this exciting future, helping leaders anticipate and adapt to these forthcoming changes.

I am dedicated to empowering the next generation of leaders to navigate the rapidly changing landscape of technology and innovation. I pride myself on being a relatable and informative speaker with a proven track record of success.

Envisioning Future Customer Experiences with AR

Ready to explore how my keynote can elevate your event? I'm here to deliver an unforgettable experience. Based in Sydney, Australia, I'm eager to discuss your vision and tailor my expertise to your needs. To get started, you can book a meeting through my calendar, complete the form below or reach me directly via WhatsApp or call for urgent requests at +61451001320

I'll respond within 24 hours, and we can begin planning an extraordinary event together.

Contact Dr Mark van Rijmenam, CSP

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