The Agentic Era: Revolutionizing Work or Just Another AI Promise?
2025 could mark a defining moment for AI as companies shift focus from chatbots to autonomous AI agents. These digital workers will be able to perform complex tasks independently.
Proponents like Salesforce envision these agents reshaping industries, handling customer service, supply chains, and beyond, with significant boosts to productivity. Early adopters already see potential in AI-driven tools for scaling operations efficiently.
Yet, until we see proof, the question remains whether these systems can deliver results that justify their trillion-dollar investment.
As the promise of AI agents inches closer to reality, are we ready to address the ethical, financial, and operational challenges of deploying digital coworkers? What role should businesses play in shaping this transition responsibly?
Read the full article on Quartz.
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