Improving Customer Experience with the Intelligent Enterprise

Improving Customer Experience with the Intelligent Enterprise
👋 Hi, I am Mark. I am a strategic futurist and innovation keynote speaker. I advise governments and enterprises on emerging technologies such as AI or the metaverse. My subscribers receive a free weekly newsletter on cutting-edge technology.

Improving Customer Experience with the Intelligent Enterprise

Good Day! This is my weekly newsletter, with a dose of insights into the future. The topic of this newsletter is the exponential times we live in, hence the title of f(x) = e^x, which is the (natural) exponential function.

Recently, I launched my new concept The Digital Speaker and you can now book me as an avatar or hologram. Also, my tech trend prediction for 2021 is out, read it here!


Including Deep Learning into your Applications: How IBM Watson Studio's Services can Help

My latest article:

Deep Learning is essentially what turns a static if/then based machine model into a self-improving model that learns from experiences and the feedback it gets. Before deep learning and the neural networks that allow it, all AI was really a complex set of if/then statements. If a user inputs A, then the appropriate response is B. Deep learning allows computers to think outside the box and if implemented correctly, can be very valuable for your business. With IBM Watson Studio Services, implementing deep learning has become a lot easier.​


Three Useful Nuggets of Information

My weekly tips from around the web to get you thinking.

1. Bitcoin could push global warming above 2 degrees Celsius.

Flying might be bad for the environment, but new research published in Nature estimates that the CO2 emissions due to Bitcoin’s mining activities could alone be enough to push earth passed the 2 degrees Celsius warming, within three decades. ($ Nature)

2. Flying electric, a distant dream?

Flying is one of the biggest contributors to climate change, responsible for 2% of the annual CO2 emission. Now, EasyJet has announced that they aim to start flying electric by 2030 on Europe’s second busiest route: London - Amsterdam. (Reuters)

3. Sweden is launching the e-Krona.

Earlier this year, the Swedish Riksbank announced plans for a crypto Krona. Now, the bank says it is time to move forward and start developing and testing the e-Krona, to ensure a continued state-guaranteed form of payment. (NewsBTC)


Dr Mark van Rijmenam

Dr Mark van Rijmenam

Dr. Mark van Rijmenam, widely known as The Digital Speaker, isn’t just a #1-ranked global futurist; he’s an Architect of Tomorrow who fuses visionary ideas with real-world ROI. As a global keynote speaker, Global Speaking Fellow, recognized Global Guru Futurist, and 5-time author, he ignites Fortune 500 leaders and governments worldwide to harness emerging tech for tangible growth.

Recognized by Salesforce as one of 16 must-know AI influencers , Dr. Mark brings a balanced, optimistic-dystopian edge to his insights—pushing boundaries without losing sight of ethical innovation. From pioneering the use of a digital twin to spearheading his next-gen media platform Futurwise, he doesn’t just talk about AI and the future—he lives it, inspiring audiences to take bold action. You can reach his digital twin via WhatsApp at: +1 (830) 463-6967.

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