Safeguarding Consumer Rights in the Metaverse with Hannah Glass - Step into the Metaverse Podcast: EP04

Safeguarding Consumer Rights in the Metaverse with Hannah Glass - Step into the Metaverse Podcast: EP04
đź‘‹ Hi, I am Mark. I am a strategic futurist and innovation keynote speaker. I advise governments and enterprises on emerging technologies such as AI or the metaverse. My subscribers receive a free weekly newsletter on cutting-edge technology.

In this episode of the Step into the Metaverse Podcast, I interviewed Hannah Glass, a senior associate in the leading financial markets team at King & Wood Mallesons, specialising in blockchain technology, fintech and payments. She advises a broad range of clients, from start-ups and crypto asset exchanges to ASX 50 companies and governments, on current and emerging legal issues which arise from using innovative technologies in a complex regulatory environment.

Hannah is at the forefront of the development of the legal framework for fintech in Australia. She has worked with industry bodies and government on issues ranging from central bank digital currencies, regulatory sandboxes, legislative treatment crypto-asset and assisting industry on their response to the Senate inquiry into Fintech and Regtech. She is regularly invited to participate in forums with the government to discuss policy issues.

Hannah sits on the Australian Department of Industry, Science, Energy and Resources’ National Blockchain Roadmap Steering Committee and is the chair of the Regtech Working Group, exploring the use of distributed ledger technology to assist in meeting legal, regulatory and compliance obligations. She is also a member of DISER’s RegTech Stakeholder Reference Group. She has been named “band 3” in Chambers and Partners FinTech Guide 2022, after 3 years as “up and coming”. Hannah is the only non-partner listed in this category. She is a fellow of Blockchain Australia, and a member of Global Blockchain Convergence and Wall Street Blockchain Alliance.

Hannah and I discussed the legal and regulatory issues surrounding the metaverse, NFTs, and crypto. We talked about the challenges surrounding NFTs, for example, when it comes to copyright and intellectual property issues, but also how we can protect consumers when it comes to the massive amount of data extraction we can expect to happen in the metaverse. Enjoy the conversation.


  • [01:19] - Diving into the combination of the real and the virtual.
  • [03:53] - The state of copyright and ownership in NFTs.
  • [13:56] - Legal challenges that might affect tokenization.
  • [18:10] - Tackling the tons of privacy issues that affect the metaverse.
  • [26:26] - How DAOs will enforce their rules and regulations in the metaverse.
  • [31:37] - Why we must understand the difference between contracts and property.


“You can have real world assets whose ownership is recorded in an NFT” - Hannah Glass
“Tokenization itself doesn't change the nature of the assets. Tokenization changes the record of ownership” - Hannah Glass
“We’re not gonna necessarily throw everything that we have out; we’re probably going to incorporate everything that we have in the metaverse” - Hannah Glass

Learn More About Hannah Glass in the Links Below:

If you are interested in learning more about the metaverse, you can order my book Step into the Metaverse here.

Dr Mark van Rijmenam

Dr Mark van Rijmenam

Dr. Mark van Rijmenam is a strategic futurist known as The Digital Speaker. He stands at the forefront of the digital age and lives and breathes cutting-edge technologies to inspire Fortune 500 companies and governments worldwide. As an optimistic dystopian, he has a deep understanding of AI, blockchain, the metaverse, and other emerging technologies, and he blends academic rigour with technological innovation.

His pioneering efforts include the world’s first TEDx Talk in VR in 2020. In 2023, he further pushed boundaries when he delivered a TEDx talk in Athens with his digital twin , delving into the complex interplay of AI and our perception of reality. In 2024, he launched a digital twin of himself offering interactive, on-demand conversations via text, audio or video in 29 languages, thereby bridging the gap between the digital and physical worlds – another world’s first.

As a distinguished 5-time author and corporate educator, Dr Van Rijmenam is celebrated for his candid, independent, and balanced insights. He is also the founder of Futurwise , which focuses on elevating global digital awareness for a responsible and thriving digital future.