Safeguarding Consumer Rights in the Metaverse with Hannah Glass - Step into the Metaverse Podcast: EP04

Safeguarding Consumer Rights in the Metaverse with Hannah Glass - Step into the Metaverse Podcast: EP04
đź‘‹ Hi, I am Mark. I am a strategic futurist and innovation keynote speaker. I advise governments and enterprises on emerging technologies such as AI or the metaverse. My subscribers receive a free weekly newsletter on cutting-edge technology.

In this episode of the Step into the Metaverse Podcast, I interviewed Hannah Glass, a senior associate in the leading financial markets team at King & Wood Mallesons, specialising in blockchain technology, fintech and payments. She advises a broad range of clients, from start-ups and crypto asset exchanges to ASX 50 companies and governments, on current and emerging legal issues which arise from using innovative technologies in a complex regulatory environment.

Hannah is at the forefront of the development of the legal framework for fintech in Australia. She has worked with industry bodies and government on issues ranging from central bank digital currencies, regulatory sandboxes, legislative treatment crypto-asset and assisting industry on their response to the Senate inquiry into Fintech and Regtech. She is regularly invited to participate in forums with the government to discuss policy issues.

Hannah sits on the Australian Department of Industry, Science, Energy and Resources’ National Blockchain Roadmap Steering Committee and is the chair of the Regtech Working Group, exploring the use of distributed ledger technology to assist in meeting legal, regulatory and compliance obligations. She is also a member of DISER’s RegTech Stakeholder Reference Group. She has been named “band 3” in Chambers and Partners FinTech Guide 2022, after 3 years as “up and coming”. Hannah is the only non-partner listed in this category. She is a fellow of Blockchain Australia, and a member of Global Blockchain Convergence and Wall Street Blockchain Alliance.

Hannah and I discussed the legal and regulatory issues surrounding the metaverse, NFTs, and crypto. We talked about the challenges surrounding NFTs, for example, when it comes to copyright and intellectual property issues, but also how we can protect consumers when it comes to the massive amount of data extraction we can expect to happen in the metaverse. Enjoy the conversation.


  • [01:19] - Diving into the combination of the real and the virtual.
  • [03:53] - The state of copyright and ownership in NFTs.
  • [13:56] - Legal challenges that might affect tokenization.
  • [18:10] - Tackling the tons of privacy issues that affect the metaverse.
  • [26:26] - How DAOs will enforce their rules and regulations in the metaverse.
  • [31:37] - Why we must understand the difference between contracts and property.


“You can have real world assets whose ownership is recorded in an NFT” - Hannah Glass
“Tokenization itself doesn't change the nature of the assets. Tokenization changes the record of ownership” - Hannah Glass
“We’re not gonna necessarily throw everything that we have out; we’re probably going to incorporate everything that we have in the metaverse” - Hannah Glass

Learn More About Hannah Glass in the Links Below:

If you are interested in learning more about the metaverse, you can order my book Step into the Metaverse here.

Dr Mark van Rijmenam

Dr Mark van Rijmenam

Dr Mark van Rijmenam is The Digital Speaker. He is a leading strategic futurist who thinks about how technology changes organisations, society and the metaverse. Dr Van Rijmenam is an international innovation keynote speaker, 5x author and entrepreneur. He is the founder of Datafloq and the author of the book on the metaverse: Step into the Metaverse: How the Immersive Internet Will Unlock a Trillion-Dollar Social Economy, detailing what the metaverse is and how organizations and consumers can benefit from the immersive internet. His latest book is Future Visions, which was written in five days in collaboration with AI. Recently, he founded the Futurwise Institute, which focuses on elevating the world’s digital awareness.