How Geospatial Data Can Enrich Your Customer Experience And Drive Revenue

How Geospatial Data Can Enrich Your Customer Experience And Drive Revenue

Geospatial data is data that identifies a geographic location on Earth, such as natural or constructed features, oceans, and more. The data is generally stored as coordinates and topology and can be mapped. Geospatial data is all around us and it is growing at a staggering pace of 20% per year. McKinsey Global Institute estimated that location data level stood at 1 petabyte in 2009, excluding data from RFID tags.

Geospatial data is created by a vast array of different applications such as satellites, digital cameras, wearables, smartphones, radars, sensor networks, cars, trucks, trains and other transportation. With trends such as the quantified-self, the Internet of Things and the Industrial Internet the amount of geospatial data will grow exponentially in the coming years and you can harness this data to better serve your customers.

Geospatial data are used in a Geographic Information System (GIS), which can be defined as an information system that is used to input, store, retrieve, manipulate, analyse and output the geographically referenced data. There are several important elements to a GIS and these include:

Attribute Data, which means the information that is linked to the spatial data.

Data Layers, which is the result of combining spatial data and attribute data and it means for example the attribute data shown on a map.

Layer types refer to how attribute data and spatial data are connected. There are two possibilities: vector, meaning a graphical representation with points, lines or polygons. The second is raster, meaning representing data using a grid where each cell in a grid has a certain resolution (from sub-meter to kilometres).

Finally, Topology, which is a key element and is a set of rules and behaviours that model how points, lines, and polygons share coincident geometry. Topology is used to ensure data quality as well as for analysing spatial relationships.

Analysing geospatial data is called spatial analytics. Spatial analysis is done to answer questions about the real world including the present situation of specific areas and features, the change in situation, the trends, the evaluation of capability or possibility using overlay techniques, modelling and/or predictions. Spatial analysis ranges from simple arithmetic and logical operation to complicated model analysis.

Geospatial analysis offers many possibilities for organisations. It can be used to show social media activity on a map during an environmental crisis. Mapping tweets, posts or blogs to a certain location can help relief workers know where they have to be. For example, during San Francisco.

One of the big data startups that deals with geospatial analytics is SpaceCurve. The technology that SpaceCurve is developing can discover underlying patterns in multidimensional geospatial data. They have developed a completely new way of massive parallel analytical database technology. SpaceCurve’s algorithm can index geospatial polygon data in real-time as well as analyse social and semantic graphs on very large parallel systems. This analytics will provide valuable insights for organisations to make better decisions.

Another big data startup dealing with geospatial data is Loqate. Loqate claims to be the world’s most complete global geocoding engine, enabling a latitude-longitude co-ordinate to be added to any address to ensure quality. They have developed several products to parse, standardize, verify and clean address data from all over the world. Each address can receive a latitude-longitude coordinate so the address can be and entered into Geographic Information Systems or used in Location Based Services.

Geospatial data offer a lot of possibilities for organisations to enrich their services for their customers or to help make better and smarter decisions. A geographical representation of your (company/customer) data can clarify a lot and bring you new insights that could seriously impact your business positively. So, when developing a big data strategy, do not forget to incorporate your geospatial data, as it will provide you the direction needed to distinguish yourself.

Image Courtesy of: Esri
Image Credit: KajzrPhotography/Shutterstock
Dr Mark van Rijmenam
Dr Mark van Rijmenam

Dr Mark van Rijmenam is The Digital Speaker. He is a future tech strategist who thinks about how technology changes organisations, society and the metaverse. Dr Mark van Rijmenam is an international keynote speaker, 4x author and entrepreneur. He is the founder of Datafloq and the author of the book on the metaverse: Step into the Metaverse: How the Immersive Internet Will Unlock a Trillion-Dollar Social Economy detailing what the metaverse is and how organizations and consumers can benefit from the immersive internet.

He is the publisher of the ‘f(x) = e^x‘ newsletter, read by thousands of executives, on the future of work and the organization of tomorrow. The Digital Speaker has spoken in 20 countries across the globe and collectively inspired over 100.000 managers, directors and C-level executives.

Dr Mark van Rijmenam is The Digital Speaker. He is a future tech strategist who thinks about how emerging technologies change organizations, society and the metaverse. Van Rijmenam is an international keynote speaker, 4x author and entrepreneur.

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