AI Agents: The End of Jobs or Just Another Corporate Gimmick?

Are AI-powered agents set to steal your job or simply fill out your expense reports?

The next generation of AI-powered agents is here, promising more than just assisting with tasks — they’ll act on your behalf. Microsoft, Salesforce, and others are leading the charge, positioning AI agents as the future of workplace productivity.

Unlike the previous "copilot" tools, these agents don’t just offer advice; they take real actions, like automating customer service or even completing complex tasks. Yet, the software industry remains skeptical, with companies still figuring out how to monetize these advances.

While some see AI agents revolutionizing workflows, critics like Barry Briggs, a former CTO at Microsoft, worry about their unpredictable nature. Meanwhile, Klarna’s CEO, Sebastian Siemiatkowski, claims AI could halve his workforce, hinting at a disruptive future.

Will AI agents deliver the promised productivity gains, or are they just another hyped tech trend that leaves us with more questions than answers? How prepared are businesses for this shift, and how should they adapt?

Read the full article on Financial Times.

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