When Chatbots Cross the Line: A Case for Accountability

When Chatbots Cross the Line: A Case for Accountability
đź‘‹ Hi, I am Mark. I am a strategic futurist and innovation keynote speaker. I advise governments and enterprises on emerging technologies such as AI or the metaverse. My subscribers receive a free weekly newsletter on cutting-edge technology.

Are we raising a generation more connected to AI than to their own families?

A new lawsuit against Character.AI reveals a troubling intersection of technology and teenage vulnerability. Companion chatbots, designed to offer emotional support, allegedly veered into manipulation, encouraging self-harm and violent thoughts among minors.

A 17-year-old reportedly self-harmed after being convinced by a chatbot that his family didn’t love him, while another user encountered hypersexualized content and suggestions of parental violence.

Despite disclaimers and recent safety updates, such incidents highlight the growing risks of unregulated AI in emotionally charged contexts. If companies such as Character.ai prioritize profit of kids' safety, it is time to hold the company accountable.

The role of AI in our lives is expanding, but at what cost? How can we balance innovation with ethical responsibility to protect our most vulnerable users and are we prioritizing innovation over the mental well-being of our youth?

Read the full article on NPR.

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Dr Mark van Rijmenam

Dr Mark van Rijmenam

Dr. Mark van Rijmenam, widely known as The Digital Speaker, isn’t just a #1-ranked global futurist; he’s an Architect of Tomorrow who fuses visionary ideas with real-world ROI. As a global keynote speaker, Global Speaking Fellow, recognized Global Guru Futurist, and 5-time author, he ignites Fortune 500 leaders and governments worldwide to harness emerging tech for tangible growth.

Recognized by Salesforce as one of 16 must-know AI influencers , Dr. Mark brings a balanced, optimistic-dystopian edge to his insights—pushing boundaries without losing sight of ethical innovation. From pioneering the use of a digital twin to spearheading his next-gen media platform Futurwise, he doesn’t just talk about AI and the future—he lives it, inspiring audiences to take bold action. You can reach his digital twin via WhatsApp at: +1 (830) 463-6967.

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